This page last updated on October 10th 2012
TERMS of BUSINESS
Payment is geared to suit you
We accept the following methods of payment:
- Credit Card in A$ via ( ) A$ ONLY
- e-checks (e-cheques) via PayPal have extended clearance dates
- UK cheque in Pounds Sterling drawn on UK bank (or cash) - paid over the counter at our bank by the customer in the UK
- UK Pounds Sterling via internet transfer from UK bank
- Our prices DO NOT include overseas or Australian bank charges
- Australian customers only; orders below A$30 regret no cheques; internet transfer, M.O. or PayPal only
We accept / quote in other currencies:
- Pounds Sterling (£-Sterling) for all products; UK customers only
- US $ for custom etching and custom decal printing
We do NOT want cash in the form of notes in the mail!
Postal / Transit insurance:
- Our complete kit prices include local or international (by air) postal charges
- Accessories and custom jobs have postal charges added / quoted
- Insurance and / or Registration is optional for both local and overseas customers
- Postage to local (Australian) destinations registered has a limited postal liability of $100
- Meaning - all goods sent at customer risk, unless insured
- Overseas insurance starts at A$10 per kit
- Reductions available for more than one item
- If you want to take out insurance then there are certain terms and conditions which you should ask about
- Sea mail reductions available, but then insurance is a must!
- Payments should be in the name of the proprietors, not Steam And Things
- Due to the bespoke nature of our business most (if not all) products are made to order
- Please note, we are a small business; deliveries are quoted with work in progress at the time
- Delays in payment of more than a few days after agreement and supply of details may result in
a change in delivery schedule
- All orders need to be prepaid, on an order by order basis
- Standard listed products (kits and accessories) are usually etched to order; generally in a period of under 4 weeks.
- Custom etching (first order) can take up to 4 weeks; repeat orders usually same.
- Custom decals / transfers, first orders 1/2 weeks; repeat orders a few days